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PRESENTING OUR WHITEPAPER WITH
Internet of Things Support.
What does the future hold?
Providing Efficient Reactive Support
Creating Customer Confidence with Data Analytics
What you'll find inside
Key Challenges & Solutions Impacting the Customer eXperience (CX)
Take a sneak peek into the insights you will find in the whitepaper, right now!
Patrice Samuels, Senior Analyst, Parks Associates
About the author
Patrice Samuels studies digital home technical support services across global markets, with a focus on market trends, business models, and provider strategies. In addition to exploring events and disruptions in the technical support space, she examines pay-TV and broadband
services in North America and Europe and digital media.
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