Cognitive Support Services
Complimentary 30 min Consulting Session
Embrace Cognitive Automation with an Outcome-based Model
Outcome-based automation model built on gain share approach
CSS Corp with over 2 decades of experience providing support services is excited to launch one of our strongest differentiators with Cognitive Support Services, that transforms a “traditional customer support” model to a “cognitive customer experience” for our clients. The solution utilizes our homegrown and award-winning platform, Cognitive CX Platform to deploy cognitive BOTs that help resolve customer interactions and create a better customer experience. It has been ranked 7th among the Top 10 Cognitive Assistant Platform by HfS Research, a testament to our innovation capabilities in offering cognitive solutions to our clients.
Key Customer Benefits:
CSS Corp's Cognitive Services
Adopts “Eliminate”, “Deflect” and “Automate” approach to simplify customer support interactions through cost-effective and effortless channels
Cognitive technologies and contextual intelligence coded into customer interactions. Our systems detect related entities across large data sets (real-time and historical) to provide the fastest resolution.
Outcome based Pricing:
Customers are charged only for transactions that our solution resolves. So, without any upfront investment, they can start realizing cost savings from automation from Day 1 of implementation
Risk Free & Easy Deployment:
CSS Corp provides total ownership of automation of service delivery with shared business outcomes
What makes Cognitive Support Services different?
Choosing the stack and services is highly modular enabling tailored solutions per requirements
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